Easypay Services Questions & Answers - Easypay Services
  • Do you only deal with established agencies?

No. Our clients range from brand new businesses to large established agencies … and everything in between. We offer comprehensive solutions to fit your circumstances.

  • What are the standard Fees?

Our service fees are calculated on your gross sales turnover, based on your projected turnover provided and are subject to VAT. Our fees are only charged when you use our facilities. There are no fixed charges, minimum fees or hidden extras. If one week you have no temporary workers or permanent invoices, you have nothing to pay.

  • What do the fees include?

100% Funding of your temporary payroll. Up to 80% funding of your permanent invoices.

Credit insurance

Agreeing payment terms and setting up credit accounts for your customers

Credit control – we have a highly experienced team  and you will be assigned a personal credit controller to chase your debtors

Sales ledger management

We deal with all legal proceedings up to the point of summons

Weekly payroll for all for all your temporary workers – PAYE,  Ltd company and Umbrella

All bank charges associated with payment of temps and client payments

All postage charges

Provision of standard time sheet and contractual templates for your temporary workers

Recruitment best practice and marketing advice


  • What is the Contract notice period?

Our contract has a 90 day notice period and our minimum term is 9 months, after which is it a rolling contract.


  • Who owns the contract with candidate and client?

You, the agency own the contract between both your client and the candidate.


  • What is the process to sign up?

The first step would be for you to send a list of your clients and their company registration numbers so we can credit check them and get the sufficient credit limits you need to trade and obtain funding from us.  Our take on process can take anything from a week to 3 weeks – once the contracts are signed and we have credit limits in place, a completed booking form and ‘Conditions of Terms of Business’ signed, then we are ready to go!


  • Do I have to pay for my customers to be credit checked?

We offer 5 free credit checks a month to prospective customers, any customers you supply are included in your service fee in any event . There is a charge of £7.00 per credit check after the first 5, although any charges for companies which you then supply are refunded.


  • What happens if you can’t get a credit limit on my customer?

If you have had a customer credit checked and their credit limit comes back zero, Easypay will fund up to £5000 providing that the reason is because they are newly established and that 7 day payment terms have been agreed.


  • How and when do I receive my margin payment?

Each week on a Friday, you will receive an email from Easypay’s Accounts Department, stating what payment will be sent to you.  This is your Margin Payment which is sent to you by BACS on a Friday and credits  your account the following Tuesday.


  • How is the money collected from our clients?

Easypay invoices your clients and collects payment on behalf of your agency.


  • Do we have a maximum funding limit?

No – as long as your customers are always credit worthy for the amounts you need, there is no limit to what trading you can do, nor do we have concentration limits.


  • How can I check payroll for mistakes?

Once we have received your payroll files or processed your payroll, we will produce a ‘Validation Report’.  This report will be emailed to you and details every timesheet that has been processed, the pay and charge rates.  It should be checked thoroughly for any errors, which can then be rectified before payroll is run.

  • Are subs available?

Subs can be done but are chargeable.  If the error has been made by Easypay there will be no charge.  If you require an advance issuing, you must complete a sub form and sign it authorising us to issue the sub and charge your company retrospectively.


  • Do you offer bad debt insurance?

Yes, providing you supply your customers within the credit limits we have advised.  Our policy has a £1500 excess or 10% of the debt, whichever is the greater.


  • Do Easypay take a stake in the agency?

No, Easypay do not take a share in any agency – we just share our knowledge and expertise with you.

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