Easypay Services Our Clients Archives - Easypay Services

We set up our recruitment business back in 2008 and went through the unknown with selecting many providers to work in partnership with.

A year from our start up we were to realise that some of the decisions we had made with supplier selection were not the best for our business, this was really through our own naivety in many ways. We received a sales call from Easypay Services, who were not local to us. However, they caught our attention initially with there friendly, customer caring attitude and knowledge of an element of our business that we needed support and reassurance at that time.

We met with Easypay Services shortly afterwards, they took the time to travel to meet with us in Birmingham and we felt very comforted by the fact these people ‘spoke our language’ and did not complicate systems that we were not totally experienced in, this giving us a much better peace of mind. Needless to say we chose to work with Easypay Services soon after.

Since becoming a client of Easypay Services, we can confidently say that as a small recruitment business, having them support our business is in effect like us having our own payroll and credit control departments, they work very much in partnership with us and understand our business, with this an excellent rapport and business partnership has developed between us. On occasions when we have needed support with complicated contracts and other business issues Easypay Services have always been on hand to assist and advise when needed.

We have no hesitation in recommending the services of Easypay Services to anyone that may have a need for them. We can honestly say that having their support has assisted our business with moving forward and enabled us to carry on with the business developing, knowing the rest of things are in safe hands.

Mr Shane Ledger, Director Totally Recruitment Ltd

Ian McCaig (Director MBC Scotland)

“I would recommend Easypay Services to anyone who has their own recruitment agency or is planning to start their own recruitment business. They have been our back office supplier for the last 12 years giving my company MBC Scotland and its staff all the support needed to enable us to concentrate on running and building up our business. The staff at Easypay are well trained, friendly and extremely helpful and they always given that little bit extra effort when something unexpected has happened such as late timesheets or scenarios where workers may not have been paid correctly and on time.  The credit control staff were also very helpful, professional and understanding with our clients during the last recession which enabled us to keep valuable business through some very difficult time.  It is definitely worth comparing them to your current supplier when service and value for money is your priority. “

Ian McCaig (Director MBC Scotland)
Jim O’Brien, Operations Director, Change Group Plc

“Easypay Services offer the best quality, service and support I have had by a million miles, and I have had reasonable experience!  We had previously entrusted our back office finance function to an invoice financing firm but after a year we were finding our fees were getting higher and our debtor days were increasing with many debts remaining unpaid until after 90 days.  The effect of this lack of debt chasing, other than our increased fees, was our decreased funding.  Less and less funding was being released as bills weren’t getting paid.  After several months of trying to engage the finance company to improve debt recovery but not succeeding, we decided we had to source another provider.  That was in 2011.  Within the first fortnight of changing to Easypay, they collected 80% of our outstanding debt and the remainder within further 3 weeks.  Today in 2014 our debtor days are low, our payroll is well funded and we maintain an excellent relationship with the Easypay team”

Jim O’Brien, Operations Director, Change Group Plc
Costas Pieri, Managing Director, OSP Group

“OSP Group originally approached Easypay for their funding and back office services in late 2013, at the time the company was still in its infancy but growing at a rapid pace.  The initial solution our company had adopted as a newly established recruitment agency was a logical approach at the time by selecting a smaller niche company in the market to support and partner us.  It was clear quite quickly that the company did not have the knowledge, experience or resources to support our growth and this resulted in a breakdown of the relationship.  After making contact with Easypay the sales process was quick and simple and at all stages we were kept informed of the progress and offered any advice we required.  We did at one point have two avenues available, Easypay matched our other quote and gave a clear and concise breakdown of the differences in services, they were happy to advise even on the proviso we would sign with a competitor of theirs, at no point did they adopt any heavy handed or hard sales tactics and were nothing but sincere and helpful.

The premier package on offer from Easypay was everything we required and allowed us the benefit of growing our business.  Easypay have helped us to smooth relationships with our clients by contacting them directly to request additional information to increase our credit limits where we may otherwise come across limitations.  They strive to collect our feedback having regular contact with senior managers of the business as well as our dedicated credit controllers and payroll administrators: this really recognises that our opinions matter and we feel we are a valued customer.”

Costas Pieri, Managing Director, OSP Group
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