Benefits of Outsourcing your Credit Control/Debt Collection
Sales and customer service is often the Key focus of most businesses. Credit control becomes a back office function, and a function that no business owner likes.
Outsourcing your credit control provides an unbiased bridge between you and your customer where debt collection is concerned.
You will no longer have to make those awkward calls to your customers asking them for money diplomatically.
No company likes being chased for payment, but it is far better chase calls coming from a third party, than from you directly. This way you are able to maintain your good working relationship with your client, whilst allowing us to effectively chase your cash.
Outsourcing will free your time to concentrate on sales and customer service, whilst giving you peace of mind that your debt is being handled and collected effectively and professionally.
You will see an immediate cash flow injection by using our services.
Call us now for a free no obligation quote.
How does it work?
You simply provide us with a detailed customer statement for each customer and we will do the rest.
We ensure a formal notice of assignment is in place with your customer giving Easypay the collection rights of the debt.
We phone your customer and explain our role and ensure they have our contact details in the event of a query. During this introductory call we will confirm the debt on the statement, ensure there are no queries, re-agree payment terms, and then obtain the first payment promise.
We will then start our structured credit control chasing.
Our service is flexible and tailor made to your requirements. We can collect payment and forward it onto you when it arrives, or have all payments going directly to yourselves.
Our fees are based either on number of call/letters made, or as a percentage of the value of the debt collected. The fee structure depends on the size of the debt, number of debtors, frequency that the debt is incurred and how old the initial debt is.
Call us now for a free no obligation quote on 01943 883263.
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